OVERVIEW

Course Description

Leverage the power, reach and influence of the Twitter social media platform for your own business goals. From product promotion to enhanced customer service, Twitter provides the means of revitalizing your client interactions.

This seminar is aimed at:

• Small- and Medium-sized business owners
• Marketing professionals
• Non-profit organization managers
• E-commerce website owners
• Public Relations (PR) Professionals
• Product Managers

BENEFITS

Questions answered during this seminar include:

• Who is using Twitter?
• Is Twitter the right platform for my business goals?
• What are the current opportunities available?
• How do I use Twitter for customer service?
• What are other businesses using Twitter for?

OUTLINE

Part 1: Success with Twitter

• Who is using Twitter?
• Why is Twitter so valuable?
• Tweet authenticity
• Case studies

Part 2: Twitter in Practice

• Twitter Do's and Don'ts
• Twitter and customer service
• Twitter etiquette
• Mobilizing followers

REGISTRATION

Registration Includes:

• Guaranteed Reservation (Space is limited. Book early to secure your spot and avoid disappointment.)
• Light Snack
• Information Booklet

Terms

• You may transfer your registration to another individual who must attend on the course date that you registered for.
• If you cannot attend your chosen date after registration, you may change your course selection for a course of equal or lesser value within a year of the purchase date. 72 hours notice is required to make this change, otherwise please refer to the refund policy.
• Each attendee will be officially reserved when full payment has been received and processed
• You may cancel your attendance for any reason. Refunds will be issued as follows:
• 21 or more calendar days: 100% Refund
• 14-20 calendar days: 75% Refund
• 8-13 calendar days: 50% Refund
• 0-7 calendar days: 0% Refund