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Twitter for Business

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Course Description

Leverage the power, reach and influence of the Twitter social media platform for your own business goals. From product promotion to enhanced customer service, Twitter provides the means of revitalizing your client interactions. This seminar is aimed at:

  • Small- and Medium-sized business owners
  • Marketing professionals
  • Non-profit organization managers
  • E-commerce website owners
  • Public Relations (PR) Professionals
  • Product Managers

Some brands we’ve taught:

I’ve taken 2 courses with Uniseo training so far which were Social Media for Business and intro to SEO. Both were interesting and helpful. I have since started using Twitter to some extent and added the SEO ideas I learned to my site. I enjoyed the workshops and learned a lot.D. Antonio, Small Business Owner (Montreal)


This course provides attendees with a lot of useful information. This course will help you:

  • Who is using Twitter?
  • Is Twitter the right platform for my business goals?
  • What are the current opportunities available?
  • How do I use Twitter for customer service?
  • What are other businesses using Twitter for?



Part 1: Success with Twitter

  • Who is using Twitter?
  • Why is Twitter so valuable?
  • Tweet authenticity
  • Case studies

Part 2: Twitter in Practice

  • Twitter Do’s and Don’ts
  • Twitter and customer service
  • Twitter etiquette
  • Mobilizing followers

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